REPORTS TO: Residential Manager or Assistant Director of Shelter Operations
Founded in 1982, the New York Asian Women’s Center is the first organization on the East Coast to address the issues of domestic violence in the Asian communities. With the only 24-hour multi-lingual hotline and shelter program for Asian survivors of domestic violence, the Center provides counseling and advocacy to domestic violence survivors, including children who have witnessed domestic violence.
The goal of the NYAWC temporary residential program is to provide a safe environment that will support the recovery of survivors and their children from domestic violence and will aid in their reintegration into the community.
The intent of our residential programs is to be salubrious: all residential program staff works together to promote strong relationships between mother and child and supportive adult-to-adult interactions. We reinforce positive behavior and healthy attitudes. We assist residents in gaining essential skills and aim to advance psychological functioning.
The Night Resident Supporter’s (NRS) primary responsibilities are to ensure smooth operations of NYAWC facilities overnight and to answer hotline calls. In addition, the NRS will be responsible, under the direction of the Residential Manager or Assistant Director, for a few other tasks necessary to the smooth running of our programs and facilities.
Primary Responsibilities:
- This particular position will work Saturday and Sunday nights from 7PM to 7AM, with an option of covering other Resident Supporters’ shifts at varying hours throughout the week.
- Ensure the facility is maintained in a safe and harmonious manner, including helping residents manage crises, solve problems, and resolve conflicts
- Answer the hotline
- Provide inventory control as needed
- Support and strengthen the functioning of women and their children as well as other NYAWC staff
- Liaise and communicate with outside agents
- Perform maintenance tasks as needed (for example, room preparation and light cleaning)
- Ensure that the residence is appropriately staffed according to regulations, meaning the staff member cannot leave until her/his replacement arrives and must be on call for extra shifts in case of emergency
- Other duties as assigned by management